Last updated March 04, 2026
We are AGC Labs, LLC ("Company," "we," "us," "our"), a company registered in Massachusetts, United States at 20 Claflin Road, Unit 1, Brookline, MA 02445.
We operate the website guidemaker.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
Guidemaker is a software platform that helps users create step-by-step guides and standard operating procedures (SOPs). The service records user workflows, captures screenshots, and generates instructions that can be shared with teams or published online. Guidemaker may be provided through a web application, browser extensions, desktop applications, APIs, and related services (collectively, the “Service”).
You can contact us via email at contact@guidemaker.com, or by mail to 20 Claflin Road, Unit 1, Brookline, MA 02445, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and AGC Labs, LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Certain features or offerings of the Services may be subject to additional terms, policies, or agreements ("Supplemental Terms"). In the event of a conflict between these Legal Terms and any Supplemental Terms, the Supplemental Terms will control for the applicable feature or Service.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by legal@guidemaker.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: contact@guidemaker.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Please review this section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you send us ideas or feedback.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to grant us a perpetual, irrevocable, worldwide license to use such feedback without restriction. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY" section below.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
If you create an account on behalf of an organization or team, you represent and warrant that you are authorized to accept these Legal Terms on that organization’s behalf.
Your subscription plan may allow you to add additional users, seats, or “Authorized Users.” You are responsible for the activities of your Authorized Users and for ensuring that all Authorized Users comply with these Legal Terms.
Your access to and use of the Services may be subject to plan-based limits, including but not limited to usage, storage, publishing, export, integrations, or other feature restrictions (“Plan Limits”). Plan Limits may be described on the Site, within the Services, in pricing pages, or in an order form or checkout flow (each, an “Order”). We may enforce Plan Limits, including by throttling, restricting features, or requiring an upgrade to a different plan. You may not circumvent Plan Limits or use the Services in a manner intended to avoid fees.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are typically monthly, unless otherwise stated at checkout or in an Order.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel or we cancel or modify it as permitted by these Legal Terms.
You may cancel your Subscription renewal through your online account management page (if available) or by contacting us at contact@guidemaker.com. Cancellation will take effect at the end of the then-current paid term, unless otherwise required by applicable law.
Either party can give the other notice of non-renewal at least thirty (30) days before the end of a subscription term to stop the Subscription from automatically renewing (where applicable to your plan or Order).
If any fees owed to us by you (excluding amounts disputed reasonably and in good faith) are thirty (30) days or more overdue, we may, without limiting our other rights and remedies, suspend any fee-based Service until those amounts are paid in full, so long as we have given you ten (10) or more days’ prior notice that your account is overdue.
A valid payment method is required to process payment for your Subscription. We may accept payment methods such as credit card, ACH, wire transfer, check, or other methods made available at checkout or in an Order.
You shall provide accurate and complete billing information including full name, billing address, and a valid payment method. By submitting payment information, you authorize us to charge all Subscription fees incurred through your account to the payment method you provide.
Should automatic billing fail to occur for any reason, we may issue an electronic invoice indicating that you must proceed manually, within a stated deadline, with full payment corresponding to the billing period as indicated on the invoice.
If you believe we have billed you incorrectly, you must notify us in writing within seven (7) days of the applicable charge or invoice date and provide reasonable details supporting your billing dispute. If you do not provide notice within this period, you agree that you waive any dispute of that charge or invoice to the fullest extent permitted by law.
To the fullest extent permitted by law, overdue undisputed amounts may accrue a finance charge of 1.5% per month (or the maximum rate permitted by law, if lower), from the date such payment was due until the date paid.
We may, at our sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged until the Free Trial has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, we reserve the right to (i) modify the terms and conditions of any Free Trial offer, or (ii) cancel such Free Trial offer.
We may modify Subscription fees at any time. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
We may share information about future product plans because we like transparency. Our public statements about product plans are an expression of intent, but do not rely on them when making a purchase. If you decide to buy our Service, that decision should be based on the functionality or features we have made available today and not on the delivery of any future functionality or features.
We may include software for use in connection with our Services, including browser extensions and desktop applications. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our Services and in accordance with these Legal Terms.
Updates: The Services may be updated automatically (including improvements, bug fixes, security updates, and new versions). You agree that we may install updates automatically without notice, and that continued use of the Services may require accepting or using the latest version. You are responsible for maintaining compatible devices, operating systems, and internet access.
Any software and any related documentation is provided "AS IS" without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.
You may not access or use the Services for any purpose other than that for which we make the Services available.
As a user of the Services, you agree not to:
We may suspend or terminate your access to the Services for any violation of this section.
You are solely responsible for any content, materials, information, screenshots, recordings, guides, text, images, videos, files, or other data that you capture, upload, generate, submit, transmit, or otherwise make available through the Services ("User Content"). You represent and warrant that: (i) you own or have all necessary rights, licenses, consents, and permissions to capture, use, and submit your User Content; (ii) your capture and use of User Content will not violate any law, regulation, contractual obligation, or third-party rights (including privacy, publicity, or intellectual property rights); and (iii) you have provided all required notices and obtained all required consents from any individuals whose personal data, voice, likeness, or other information appears in the User Content.
Unless we expressly agree in writing, you agree not to capture, upload, transmit, store, or otherwise provide to the Services any:
You acknowledge that the Services are not designed for secure storage of the categories above, and you are responsible for reviewing and removing or redacting sensitive information before using the Services.
You are responsible for configuring sharing, publishing, and access settings for guides and User Content, and for ensuring that only authorized individuals can access User Content you choose to share or publish. We are not responsible for any disclosure of User Content resulting from settings you select, links you share, or access you provide.
We do not review, endorse, or guarantee the accuracy, legality, or appropriateness of User Content. You agree that we are not responsible for (and you will not hold us liable for) User Content or for your use of the Services to capture or share information. To the fullest extent permitted by law, you agree to indemnify us for claims arising out of your User Content and your capture, upload, or sharing of such content.
The Services may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services.
Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should review the applicable terms and policies of any third party.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your User Content; (4) in our sole discretion and without limitation, remove from the Services or otherwise disable files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We care about data privacy and security. Please review our Privacy Policy: https://guidemaker.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent using the contact information provided below (a "Notification").
All Notifications should meet the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information: (1) a physical or electronic signature of a person authorized to act on behalf of the owner; (2) identification of the copyrighted work; (3) identification of the allegedly infringing material and information reasonably sufficient to locate it; (4) contact information; (5) a statement of good faith belief; and (6) a statement that the information is accurate and, under penalty of perjury, the complaining party is authorized to act on behalf of the owner.
If you believe your own copyrighted material has been removed from the Services as a result of a mistake or misidentification, you may submit a written counter notification to our Designated Copyright Agent.
If you send us a valid counter notification meeting the requirements described above, we will restore your removed or disabled material unless we first receive notice from the party filing the original Notification that such party has filed a court action.
AGC Labs, LLC
Attn: Copyright Agent
20 Claflin Road
Unit 1
Brookline, MA 02445
United States
copyright@guidemaker.com
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.
We may terminate your use or participation in the Services or delete your account and User Content at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.
You may request deletion of your account in accordance with our Privacy Policy. We will process deletion requests within a reasonable time and consistent with applicable law and our data retention practices.
We do not provide archiving services. We reserve the right to delete User Content within thirty (30) days after termination or expiration of your Subscription, subject to applicable law, our legitimate business needs, and any stated retention periods in our Privacy Policy.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts applicable to agreements made and to be entirely performed within the Commonwealth of Massachusetts, without regard to its conflict of law principles.
To the extent any dispute is not subject to arbitration, the state and federal courts located in Massachusetts shall have exclusive jurisdiction.
Before starting arbitration, you and we agree to try to resolve any dispute, claim, or controversy arising out of or relating to these Legal Terms or the Services (each, a “Dispute”) informally. A party must send written notice of the Dispute to the other party, and the parties will attempt to resolve the Dispute for at least thirty (30) days before either party may start arbitration (unless a party seeks injunctive or other equitable relief as permitted below).
Except for Disputes that qualify for small claims court or Disputes seeking injunctive or other equitable relief as permitted below, any Dispute will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”), rather than in court.
The arbitration will be conducted under the AAA’s Commercial Arbitration Rules and, where applicable, the AAA’s Consumer Arbitration Rules (the “AAA Rules”). The AAA Rules are available at https://www.adr.org/. The Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this Section 16.
Location; process. Unless the parties agree otherwise, the arbitration will take place in Norfolk County, Massachusetts. The arbitrator may conduct proceedings by video, phone, or written submissions where permitted by the AAA Rules.
Authority. The arbitrator has exclusive authority to resolve any Dispute, including disputes about the interpretation, applicability, enforceability, or formation of this Section 16, except that a court of competent jurisdiction has authority to decide the enforceability of the Class Action Waiver below.
JURY TRIAL WAIVER. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.
To the fullest extent permitted by law, you and we agree that Disputes will be resolved only on an individual basis. You and we waive any right to bring, join, or participate in any class, collective, consolidated, or representative proceeding, whether in arbitration or in court, and the arbitrator may not consolidate claims or preside over any form of class or representative proceeding.
Either party may bring an individual claim in small claims court if the claim qualifies and remains an individual claim in that court.
Nothing in these Legal Terms prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights, confidential information, or to prevent unauthorized access to or use of the Services.
You may opt out of arbitration and the Class Action Waiver by sending us written notice within thirty (30) days of the date you first accept these Legal Terms. Your opt-out notice must include your name, the email address associated with your account (if any), and a clear statement that you want to opt out of arbitration and the Class Action Waiver. You must send the notice to legal@guidemaker.com (or to our mailing address listed in the “CONTACT US” section). If you opt out, neither you nor we can require arbitration for Disputes between us, and the Disputes must be brought exclusively in the state or federal courts located in Massachusetts as permitted by Section 15.
If any part of this Section 16 is found unenforceable, the unenforceable provision will be severed and the remainder will be enforced to the fullest extent permitted by law. This Section 16 will survive the termination of these Legal Terms and your use of the Services.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR (B) $1,000.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your User Content; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.
We will defend you against any third-party claim alleging that the Services, when used as authorized under these Legal Terms, infringe or misappropriate such third party’s United States copyright, trademark, or patent rights, and we will indemnify you for any damages finally awarded by a court (or arbitration) or agreed to in a settlement approved by us, arising from such claim.
This obligation does not apply to claims arising from: (i) your User Content; (ii) your combination of the Services with products, services, software, systems, or data not provided by us, if the claim would not have occurred but for such combination; (iii) your use of the Services in violation of these Legal Terms or applicable law; (iv) your use of a non-current version of the Services if the claim would have been avoided by using the then-current version; or (v) any modification of the Services not made by us.
If we believe the Services may infringe, we may, at our option: (a) modify the Services to be non-infringing; (b) obtain a license for continued use; or (c) terminate the affected portion of the Services and provide a prorated refund of prepaid, unused fees for the terminated portion (if applicable).
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we may perform routine backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
No obligation to store; limits: We do not guarantee that any User Content will be stored indefinitely. We may impose reasonable limits on storage, publishing, exports, retention, or other technical constraints, and we may delete or remove User Content in accordance with these Legal Terms, your settings, our Privacy Policy, and applicable law.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption, to the fullest extent permitted by law.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
If you have a complaint regarding the Services or wish to request additional information regarding use of the Services, please contact us at contact@guidemaker.com. We will attempt to address your concern in a reasonable manner.
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.
We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.
You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
AGC Labs, LLC
20 Claflin Road
Unit 1
Brookline, MA 02445
United States
contact@guidemaker.com